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Satisfaction Guarantee

We guarantee you will love our mattresses and provide you with a 100-night home trial to try our products in the comfort of your own home. If you’re not satisfied, just give us a call and we’ll come pick up the mattress and refund your money.

 

 

How Our 100 Night Home Trial Works

At Luxara, we never pressure you to make up your mind quickly. All of our mattresses come with a 100-night home trial, so you have plenty of time to decide whether it’s right for you.


Step 1

Start Your Sleep Trial

Your sleep trial beings the day your new mattress arrives at your door.

Step 2

Sleep On It

It often takes a few weeks to fully adjust to a new sleep surface because your body might still be used to the feel of your previous mattress. This is perfectly normal, and the phase will pass soon enough. So give it at least 30 nights to make your decision.

Step 3

Decide

After the initial break-in period, you’ll have up until night 100 to decide whether to keep your new Luxara mattress. If you choose to return it, we’ll arrange for it to be picked up and sent to a local charity whenever available. You’ll get a replacement or a refund once your mattress has been collected.

Frequently Asked Questions

All of our mattresses come with a 100-night home trial, so you have plenty of time to decide whether it’s right for you. We guarantee you will love our mattresses and if you’re not fully satisfied, just give us a call and we’ll come pick up the mattress and refund your money.
Yes, all returns are free.
If you aren't completely happy with your Luxara mattress during your 100-night home trial, just contact us. We’ll schedule a pick up of your mattress and issue a refund for the purchase price to your original method of payment.
We never resell returned mattresses. Instead, we donate them or recycle them.
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